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Getting in touch with Te Ngae Medical Centre
General Hours
- Te Ngae Medical Centre is open from 8am to 5pm each work day with Doctors appointments from 8.30am to 4.45pm.
To make an appointment please phone 07 345 6627 and press 1 to talk to reception or book your own appointment online with our Patient Portal. In order to access your patient portal you need to be enrolled by the practice who will send you a password to log on.
Your NHI number will be your ‘User’ name.
Our appointments are generally 15 minutes, if you would prefer a longer appointment please tell the receptionist when you call.
Acute Clinic
- Te Ngae Medical Centre holds an acute clinic every day between the hours of 8.30am and 11.00am. The acute clinic caters for patients who are unable to see their Doctor on the day and require medical attention.
- The clinic is for single urgent problems only and patients are generally seen in order of arrival.
Weekends, Statutory Holidays & After Hours
For urgent medical attention please contact Lakes PrimeCare (07 348 1000) or Lakes DHB emergency department (07 348 1199).
Useful Links
- The Rotorua Area Primary Health Services (RAPHS) is a Primary Health Care Clinical Service Group to which Rotorua people can turn for information on all aspects of health care.
- The Health & Disability Commissioner has the role of promoting and protecting the rights of health and disability services consumers, and facilitating the fair, simple, speedy, and efficient resolution of complaints. The Code of Rights can be found here.
- The Ministry of Health website provides up to date information and news regarding the health sector in New Zealand.
- The Immunisation Advisory Centre provides New Zealanders with information about vaccines and the benefits and risks of immunisations.
- Healthy living is all about choices, some big ones and lots of little ones. There’s heaps you can do to keep your heart healthy, whatever your age here.
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- Exercise and fitness
- Healthy eating and weight
- Quit smoking
- Managing stress
- Know your heart risk
- Cholestrol
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