Prescriptions

It is important that repeat medication is reviewed by a clinician and you will be required to attend for regular medication reviews. Please allow three days for us to process your repeat prescription request, have your medication packaging in front of you and phone 073456627, select extension 2. Follow the instructions and read the names and dosages from your packages. Alternatively you may wish to email our nurses on mailto:tengaenurses@raphs.org.nz.

If we have a query we will call you, otherwise your prescription will be ready for collection at the practice or faxed to your designated pharmacy within three days of you calling us. If your prescription request is urgent (required within 24 hours) please tell the nurses when you call/email. There is a charge for repeat prescriptions and urgent and/or faxed prescriptions will incur an additional fee.

Urgent requests if requested before 11.00am will be ready by 3pm, otherwise they will be ready the following morning.

Please include the following with your prescription request;

  • all of the medications you require
  • if you want the prescription faxed or collected from the practice
  • to which pharmacy we should fax your prescription to